Monitoring Conversations: Our Social
Listening Approach

Listening to Your Audience, Understanding Their Needs

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Data Collection

Collect social media data from various platforms including Facebook, Twitter, Instagram, LinkedIn, and YouTube using social listening tools and APIs.

Keyword Tracking

Define relevant keywords, hashtags, and mentions to track conversations related to your brand, products, industry, and competitors.

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Sentiment Analysis

Analyze the sentiment of social media mentions to understand audience perceptions and gauge brand sentiment.

Trend Analysis

Identify emerging trends, topics, and conversations within your industry or niche to stay ahead of the curve and capitalize on opportunities.

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Influencer Identification

Identify key influencer's and brand advocates within your industry or community to leverage their influence and engage with your audience.

Competitive Analysis

Benchmark your social media performance against competitors, analyze their strategies, and identify areas for improvement and differentiation.

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Engagement Tracking

Monitor social media engagement metrics such as likes, shares, comments, and mentions to measure brand awareness and audience engagement.

Reporting and Insights

Compile comprehensive reports with actionable insights, trends analysis, and recommendations for optimizing your social media strategy.

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Empower Your Social Presence
with Data-driven Insights

At Big Data 10, our Social Media Monitoring Service is the cornerstone of
innovation and growth. We specialize in:

  • Helping businesses to stay informed about their online.
  • Utilizing advanced social listening tools and analytics.
  • Tailoring research approaches to meet specific business.

Contact Us

Our Social Media Monitoring Services

Explore Tailored Solutions for Uncovering Insights
and Driving Growth

Brand Monitoring

Track mentions, discussions, and sentiment surrounding your brand to gauge brand perception and manage reputation effectively.

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Competitor Analysis

Analyze competitor activity, content strategies, and audience engagement to benchmark performance and identify opportunities for differentiation.

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Influencer Identification

Identify and engage with influential individuals and brand advocates within your industry or community to amplify your brand message and reach.

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Crisis Management

Monitor social media conversations during crisis situations to assess public sentiment, manage reputational risks, and coordinate response efforts effectively.

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